Plumbing FAQs Woody Point
Looking for answers before you ring? This page collects the questions we hear most often from homeowners and unit owners around Woody Point, brought together by the team at Plumber Woody Point.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
Each job has more depth behind it. Start with emergency plumbing, general plumbing, drainage or hot water, or read more about us.
Questions About Pricing and Booking
How quotes, payment and scheduling work, answered plainly.
Call (07) 3524 7117Do I get a written price before work starts?
Yes, a fixed quote comes before any work starts, so the price you approve is the price you pay, whether that means swapping a washer at a cottage or repairing a full drain.
How do I pay when the job is done?
On-site card and EFTPOS payment is accepted once the job is done, meaning nothing needs posting, transferring later or chasing up after our plumber packs up and leaves.
Can I schedule a job ahead instead of waiting?
Yes, planned work like bathroom renovations or hot water replacements can be booked for a date that suits you, and we confirm what to expect before anyone arrives on the day.
Who does the work when you arrive?
A licensed plumber from our team carries out the work under QBCC No: 15024607, and the same person who quoted the job is the one who turns up with the right parts.
Do you handle gas fitting as well as plumbing?
Yes, our licence covers plumbing and drainage plus gasfitting, so heater installs, bayonet points, cooktop connections and gas leak repairs are all within the scope of one visit.
Can you replace a hot water system, not just repair it?
Yes, we repair tanks where the fault allows it and replace systems at the end of their life, sizing the new unit to the household rather than simply matching the old one.
Do you work on bathrooms and kitchens in older homes?
Yes, from fibro cottages on the ridge to unit blocks near the water, we handle tap work, cisterns, vanities, dishwashers and the supply and waste lines behind them all.
Do you clear blocked sewers and stormwater drains?
Yes, blocked sewers, stormwater lines and general drain blockages are all cleared by our team, and we can follow up with a camera inspection if the blockage keeps coming back.
Emergency Questions
What to do in the first five minutes of a plumbing emergency.
Call (07) 3524 7117What should I do first if a pipe bursts?
Turn the water off at the meter first, then call (07) 3524 7117, because stopping the supply at the street limits the damage before anyone can reach the failed section of pipe.
What if I smell gas inside my home?
Leave the property and call from outside, and do not flick switches or light flames on the way out, because any spark near a gas build-up is far more dangerous than the delay.
Is an overflowing toilet an emergency?
Yes, stop the cistern from filling using the tap behind it, keep everyone away from the water and call us, because waste water spreading through a home needs fast make-safe work.
Does a cold hot water tank count as urgent?
It does for most households, and older tanks in unit blocks often fail without warning, so call early and we will do our best under our same-day where we can approach.
Questions About Local Conditions
How this headland's age, trees and salt air change the work.
Call (07) 3524 7117Who owns the pipes between my house and the street?
Unitywater looks after the sewer and water mains under the street plus the meter, while the pipes on the property side of that connection are the owner's responsibility to maintain.
Why do drains block so often in older cottages?
Streets like Georgina Street and Kate Street sit over old clay mains, and cottages often join them through earthenware branches whose opened joints let in silt and tree roots.
Does salt air affect my plumbing fittings?
Yes, breezes off Bramble Bay corrode chrome mixers, brass fittings and balcony plumbing, so coastal-rated replacements last far longer than standard fittings on this exposed headland by the water.
How do I book a plumber in Woody Point?
Phone (07) 3524 7117, explain the problem you have in Woody Point, then we will arrange a time, arrive with the correct parts and quote a fixed price before starting.
